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OUR POLICY

FOOD SIZES & PORTIONS

Orders come in three sizes:
Small (48oz) 3lbs; Medium (128oz) 8lbs & Large (256oz)16lb.
Small sizes feeds 2-4 pp; Medium size feeds 8-10pp & Large size feeds about 22-24pp.

SHIPPING DETAILS

Shipping method is by mail, using USPS 1-3day business days express shipping. Shipping cost will typically be determined by size of your order and tracking details will be provided to you once your order ships.

RETURNS & REFUND POLICY

Due to the fact that items are perishable, returns are not allowed. Please beware that while we will do our best to follow up with you and monitor your shipment closely; we cannot be liable for items left unattended once delivered or wrong shipment details. However if your order arrives spilled or damage;  please provide proof and a replacement would be offer at no cost to you. (Shipping costs may still apply).
Refund cannot be issued for items already shipped to you. Once order is placed, reach out within 24hours if you need to cancel or make adjustments to order. Your order is specifically made for you so once the 24hours period lapses; no refund can be issued. 
Please reach out to us via phone or email if you are dissatisfied with your order in anyway, your satisfaction is our priority.

FOOD ALLERGIES

Please be aware that our food may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, peanuts, fish, shellfish or wheat. If you have any food allergies or you are unsure what's used to prepare a dish; please reach out to us for consultation before placing your order.
Broth and stock from cooked meats are usually used in preparing our main dish; please specify if you would like something done differently specific to you.  
This food is made in a home kitchen and is not inspected by the Department of State Health Services or local health department.

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