FAQS

WHAT DOES THE "LOCAL MENU" MEAN?

This is the menu for customers in the tristate area that only want curbside pickup or delivery!!!

WHAT DO YOU MEAN BY CUSTOMIZED ORDERS?

When placing your order, you can state things that you want and your preferences. You can also add it your favorites once you subscribe as a member.

BEING SAFE ABOUT FOOD ALLERGIES!!!

Please beware the most dish contain some form of shellfish or seafood content. If you have any food allergies or you are unsure what's used to prepare a dish; please reach out to us for consultation before placing your order.

HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP OUT?

Because your order is made specifically for you, it takes about 4-6days to process depending on how large you order is. Most orders typically ships in 3-4 days, this includes freezing time. If you are choosing to pick up; it will probably take less days!!

HOW DO I GET MY ORDER?

Simply place your order and we cook it; freeze it and ship it to you anywhere in the United States.

WHAT FORM OF SHIPPING DO YOU USE?

We use USPS guaranteed Express shipping. You food is guaranteed to arrive at your address in 1-3 business days. All shipped orders are insured.

IS SHIPPING FREE?

No, shipping cost is charged. It is prorated by the size of your order.

ARE CERTIFIED?

Yes, your chef Jess is Servsafe certified.